How do you quantify good design? What are the parameters, the points of reference? Coming up empty? I did. I think that's part of the reason why we talk about innovation so much. Innovation is big and important and quantifiable: I've never heard of a bad innovation, and the best ones make history. It would seem that it's bullet proof by nature. But the way it's increasingly being used as a poor adjunct or even replacement for the creativity that makes design inherently critical to the development of an idea.
BusinessWeek’s darling of design Bruce Nussbaum (along with many others) helped propel the modern concept of innovation into the spotlight. Positioned as a type of uber-design rooted in business needs, this version of the process would indicate that all great creations are driven by analytics and data points.
FastCompany thinks that’s a load, and reminds us that design is more than just the tangible outcome of analytics and strategy, but the result of a creative process that in some ways can't be quantified (think of the contributions of Apple's Jonathan Ive or former design lead for BMW, Chris Bangle).
Which brings me to the Google part. This week, Doug Bowman left Google as the lead of their visual design discipline in part because of the rigid review process they placed on his teams. Forced to justify every decision, he believes that the engineering logic that made Google king is the very thing that is keeping them from making those tough, daring choices that can make or break a great idea.
Testing 41 different shades of blue for a navigation bar, for instance, is what Google's Marissa Mayer would suggest is the correct way to decide on the "right" design, which seems to miss the point. Great design fulfills emotional needs as well as practical ones: The iPod is not the cheapest device of its kind, and in some cases has similar or subpar features compared to competitors. But when you hold it in your hand or see it on your desk, it stirs something that can't be captured in an Excel chart. Design requires ability, conviction, and a gut instinct to elevate it beyond basic needs into the realm of desire.
PS. Word is, Bowman is going to Twitter. Go figure.